Play all audios:
M&S' LATEST RECALL AFFECTS THE T94 8409A MODEL IN SIZES 1-12 MONTHS, WHICH WAS SOLD EXCLUSIVELY ON M&S.COM 11:57, 30 May 2025 Marks and Spencer is urgently recalling a product
in the wake of the massive cyberattack. M&S, which has stores in Birmingham, has withdrawn Polarn O. Pyret Branded Poppy Print Rompers from sale owing to safety complaints. M&S'
latest recall affects the T94 8409A model in sizes 1-12 months, which was sold exclusively on M&S.com. Customers who have purchased the romper or received it as a gift were advised to
"return it immediately". M&S said: "Polarn O. Pyret has issued a Product Recall due to safety complaints with their Poppy Print Romper, T94 8409A in the specified sizes
1-12 Months which was sold on M&S.com ONLY. READ MORE LLOYDS BANK BRINGS IN BIG CHANGE AND ANYONE WHO IS IN A 'COUPLE' WILL BENEFIT "Customers who have purchased this
product or received it as a gift from M&S are asked to return it immediately to any M&S Clothing store (except Outlet stores), where a full refund will be given. Article continues
below "We are very sorry for any inconvenience caused. Any customers who have further questions regarding the product should contact Customer Services on 0333 014 8555." It comes
amid uncertainty following the huge cyberattack which has paused online orders. Chief executive, Stuart Machin, confirmed that “threat actors” had gained access to the retailer’s systems via
one of M&S’s contractors using “social engineering” techniques, which can include posing as a staff member to fool a helpdesk. “They used heavily sophisticated techniques,” he said,
adding that the incursion was quickly spotted over the Easter weekend and the business was ready with a plan after a simulation exercise of an attack last year. Article continues below Mr
Machin said he expected the business to “recover at pace” from the disruption, with its website expected to reopen “within the next few weeks” and probably to begin selling in all product
categories before July. “If anything, the incident allows us to accelerate the pace of change as we draw a line and move on,” he said. And Mr Machin thanked customers and staff for their
support. He said the business was now “focused on recovery, with the aim of exiting this period a much stronger business”. “We started the new financial year as we finished the last, with
sales growth ahead of budget across both businesses,” he said.