“DVLA has more than 6,000 staff and staff in roles that enable them to work from home are doing so and have throughout the pandemic. “However, in view of the essential nature of the public

services we provide, operational staff, including those who process applications for vocational driving licences, are required to be in the office to help deal with the 60,000 items of mail

we receive daily. “We are prioritising HGV provisional licence applications which are currently being issued in around five days and we are looking at ways to speed up this process even

further.” During the pandemic, all driving licences were extended from February 1 to December 31, 2020, to ease the burden for motorists.