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Guidance MANAGING FLOOD RISK FOR CAMPSITE AND CARAVAN PARK OWNERS How to manage the risk of flooding on your campsite, caravan park, holiday park or residential park. Get emails about this
page APPLIES TO ENGLAND * Guidance for Northern Ireland * Guidance for Scotland * Guidance for Wales CONTENTS * Check the risk of flooding on your site * Prepare for flooding * Adapt your
site to the risk of future flooding * Get more help and information from Floodline Print this page You are responsible for keeping people on your site safe from flooding if you own or manage
one of the following: * campsite * caravan site * holiday park * residential park To keep people on your site safe, you should: * check the risk of flooding on your site * prepare for
flooding * adapt your site to the risk of flooding CHECK THE RISK OF FLOODING ON YOUR SITE You can: * check for flooding in the next 5 days * check your long-term flood risk from rivers, the
sea, surface water, reservoirs and groundwater (where data is available) * sign up for flood warnings by phone, text or email Find out if your area has flooded before by speaking to: * your
neighbours and local site owners * your local council * previous site owners or managers * your local community flood or emergency planning group if you have one You can also ask the
Environment Agency about the flooding history of a property. PREPARE FOR FLOODING To prepare for flooding, you can: * write a flood plan and create a site map * train your staff * display
flood warning information * get business insurance Read more about how to prepare for flooding. You can speak to your local council about emergency planning in your area. WRITE A FLOOD PLAN
AND CREATE A SITE MAP Plan how you will respond to a flood and when and how to activate your flood plan. You should create a map of your site and keep a copy of it with your flood plan. The
site map should show: * where to switch off gas and electricity * safe evacuation routes * traffic management plans * assembly points * a crisis centre (which may be off-site) * where to
find life rings Make sure your staff can access the flood plan and site map. Check, update and test your plan regularly. Share your flood plan and site map with emergency planners at your
local council. TRAIN YOUR STAFF All staff should know: * about the flood plan and how to find it * their roles and responsibilities during a flood * how to communicate effectively during a
flood * how often your flood plan is reviewed, updated and tested Make a person or a group of people responsible for managing a flood emergency, including: * when and how to active your
flood plan * making decisions * communicating to everybody on your site * liaising with public authorities * managing other staff DISPLAY FLOOD WARNING INFORMATION FOR PEOPLE ON YOUR SITE
Flood warning signs should tell people what to do and where to go if there is a flood. It is important to explain the risk of flooding to your guests, residents and visitors. Display flood
warning signs: * in prominent places across your site * alongside your site map DISPLAY OTHER USEFUL FLOOD AND WEATHER INFORMATION You could direct people to: * daily weather forecasts and
warnings from the Met Office * tide times (if your site is in a coastal or tidal location) * flood warnings and alerts * Floodline You can display flood warnings on your website using this
widget. HELP PEOPLE WHO NEED MORE SUPPORT There may be people on your site who need more support during a flood, especially during an evacuation. They may include: * disabled people * people
with impaired mobility * older people * people with chronic illnesses * children and young people GET INSURANCE Find out about business insurance for flooding. ADAPT YOUR SITE TO THE RISK
OF FUTURE FLOODING You cannot completely protect your site against flooding, but there are things you can do in advance to reduce: * the amount of flood water that gets onto your site * the
damage from flood water * the cost and time of cleaning up after a flood ADAPT STATIC CARAVANS To minimise the impact of future flooding on static caravans you can: * sit them on higher
ground * use axle stands to raise them about 0.5 metres (20 inches) above ground level * store them away from low-lying areas * tie them together during closed season * fit flotation devices
to their bottom * use anchors You can email the National Caravan Council (NCC) for publications on moving and siting caravan holiday homes. Email [email protected]. MOVE TOURING CARAVANS
AND TENTS If it is safe, you can ask owners to move touring caravans and tents off site before or during a flood. You could include this in your flood plan. USE TEMPORARY FLOOD BARRIERS
Temporary barriers and flood protection products can reduce the impact of flooding on your site. You can read more about flood protection products and services at Blue Pages. STORE GAS
CYLINDERS AND POLLUTANTS SAFELY Store gas cylinders and pollutants, such as paint and chemicals, securely and away from the area at risk of flooding. GET MORE HELP AND INFORMATION FROM
FLOODLINE You can contact Floodline for advice: Floodline Telephone: 0345 988 1188 Textphone: 0345 602 6340 24-hour service Find out about call charges SIGN UP FOR EMAILS OR PRINT THIS PAGE
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