Tesco makes major change to self-service tills

Tesco makes major change to self-service tills

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Tesco has introduced a significant update to its stores, rolling out VAR-style replays at its self-service tills. The move has been introduced in a bid to tackle shoplifting. Select Tesco


outlets now feature cameras positioned above the self-checkout areas, which record customers as they scan and pack their purchases. The system employs AI technology to identify potential


unscanned items, reports the Mirror. Should an item be placed in the bagging area without being scanned, the customer will be presented with a video replay alongside a prompt stating:


"The last item wasn't scanned properly. Remove it from the bagging area and try again." READ MORE: New takeaway hub proposed for Leicestershire town The exact date of the


cameras' installation remains unclear, and Tesco has yet to reveal how many of its UK stores are equipped with this technology or if it plans a nationwide rollout. A retail insider has


suggested that the new system is proving to be "effective" in preventing theft. A source told the Sun: "This is different to a live camera because many shoplifters assume


nobody is watching. If your attempted theft has been clipped up and replayed to you seconds later, you know you might only have two options. "One is to pay, and the other is to get


caught. A great deal of shoplifters simply will keep going, whatever the stores do. But it will deter some, and much like Tesco's slogan, every little helps." A Tesco spokesperson


said: "We are always looking at technology to make life easier for our customers. We have recently installed a new system at some stores which helps customers using self-service


checkouts identify if an item has not been scanned properly, making the checkout process quicker and easier." In April, it was revealed that Sainsbury's had incorporated a


comparable security device in select UK outlets. The system uses a camera positioned above the till and packing area, displaying video to the customer if any product is bagged without being


scanned, along with an alert stating: "Looks like that last item didn't scan. Please check you scanned it correctly before continuing." With rising prices beginning last year,


supermarkets throughout Britain commenced rolling out stricter security protocols. These include fitting items with electronic tags, securing goods within protective cases, showing only


empty packets on shelves, restricting quantities displayed, and necessitating scanning of receipts upon exiting. Office of National Statistics (ONS) figures released in October detailed a


worrying trend, with shoplifting offences surging by 29 per cent in the year leading up to June 2024 – the highest they have been in two decades. In February, Tesco unveiled a dedicated


security hub at its Daventry distribution centre in Northamptonshire, tasked with tracking thefts around-the-clock at its stores nationwide. Tesco's head of security, Emma Sparrock,


said: "Our commitment to ensuring the safety and security of our colleagues and customers has never been stronger. This move is a symbol of our team's growth, and we're ready


to face what lies ahead with a renewed sense of purpose and determination." We are now bringing you the latest updates on WhatsApp first