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We are in 2018 and technology has changed our life in many ways. These days where ever we go, the techies talk about AI, Chatbot, machine learning and much more. AI & Chatbot are the
most hottest technology used right now. By now I hope you must be knowing what I am talking about. Yes, it’s the ‘CHATBOT’. WHAT IS CHATBOT? Google dictionary says, a computer program
designed to simulate conversation with human users, especially over the Internet. Unlike an automated answering machine, Chatbot is powered by AI(Artificial Intelligence), which means it can
understand natural language conversation. In this field, there are already big players like Google(API.ai), Facebook(Wit.ai), Microsoft(LUIS.ai) working on this technology like crazy! HOW
CHATBOT WILL HELP THE REAL ESTATE BUSINESS? A bot can display different products/choices based on consumers input. It can also display the price of the product. The advantage of using a chat
bot is that a consumer can seek assistance whenever he wants. It works 24/7 and 365 days round the clock. Through this we can build seamless conversations with the consumer and the brand
rapport can also be made. These days consumers get so many calls, when they are at work, meetings, vacations etc. Hence, theres a lot of wastage in leads. To solve this problem, we use
CHATBOT. CHATBOT ENABLES THE CONVERSATION WITH THE CONSUMER IN NON INTRUSIVE MANNER. If the consumer is interested they can continue the chat or they can close it. Instead of making calls,
we can trigger our Chatbot to communicate with the consumer whenever they are free. This ChatBot works in both the ways. Consumers can initiate the conversation when they are free. Through
this you can build your brand loyalty. WILL THE CHATBOT REPLACE HUMANS WORK? CERTAINLY NOT! IT CAN’T REPLACE THAT CUSTOMER-BROKER RELATIONSHIP. Real estate business is relationship oriented.
The basic questions will be answered by the ChatBot and later taken over by a relationship manager. This will save our time and a consumers too. Keep in mind that ChatBot will only support
the agents/relationship manager but will not as a replacement. A lot of people say, that AI will replace humans and take away their jobs. But in a real estate industry a bot can not handle
complete transaction. Definitely we need a humans touch. HOW IT WILL HELP FOR YOUR SALES TEAM? In sales aspect we can automate so much work through this chatbot. Chatbot can handle taking
the request from consumers by shortlisting property, sending them regular updates through chat and we can easily automate the sales process. We can make agents work much better. This means
they handle multiple customers more effectively. This will lead to higher conversion and revenue. JUST TRY OUR CHATBOT: We started working on our own chatbot since December 2017. AI
technology is still in a baby’s stage. It still needs to evolve a lot. Go ahead! Just give it a shot To know more about HousingMan & start chat with our Chatbot, Visit
https://www.housingman.com