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The way enterprises and consumers use mobile data connectivity is evolving. Video has become a key mobile service, and the perpetuation of increasingly high-quality UHD or 4K video, as well
as emerging tech like virtual reality (VR), presents both a challenge and an opportunity for network operators. Coupled with new growth engines like enterprise cloud and the internet of
things (IoT), operators also need to evolve not only their networks, but their business approach, to maintain a competitive edge and ensure business success.
In order to compete with over the top and webscale players, telecom companies are shifting to a more flexible, software-centric approach to service delivery, trading hardware for virtual
machines and relying on highly-scalable cloud computing power. This digital transformation enables operators to deliver what we at Huawei refer to as the ROADS experience: Real-time,
On-demand, All online, DIY and Social.
To deliver the ROADS experience, telecom networks need to shift from all IP to an all cloud architecture–service cloudification, network cloudification and operations cloudification. To
better help operators navigate the challenges of digital transformation, Huawei, along with IDC, carried out a survey of more than 50 global operators at various phases of transformation. A
number of key conclusions emerged from the survey:
To help customers achieve these goals, Huawei Global services takes a three-pronged approach. Huawei builds experience-oriented network to optimize value, foster operational excellence to
improve efficiency, and lead digital transformation that enables new growth. On the network side, precise planning helps shorten ROI, and assurance solutions, coupled with big data
analytics, provide customer satisfaction and insight needed to deliver experiential services. Operationally, legacy systems are integrated with new technologies to leverage investments and
create more reliable network services. The digital transformation piece is all about driving new growth open software and hardware shortens time to market and expands reach into new
verticals and addressable markets.
Another element of Huawei’s digital transformation efforts is Cloud Open Labs, four facilities designed to foster an innovative, collaborative environment for cross-discipline, multi-vendor
solution integration and verification. Operators can simulate their entire network and see first-hand the pathway to delivering a ROADS experience.
And beyond enabling digital transformation for customers, Huawei is also working internally on the same process. Huawei has examined and refined internal processes related to IT, research
and development, delivery and supply chain to name just a few. Huawei believes that its own digital transformation process will further help customers adopt strategies similar to its
four-phase approach: standardization, centralization, platform-based and intelligence-based. Huawei is now between the phases of platform-based and intelligence-based, and will continue to
increase investment in platforms and big data analysis to reach the final stage.
To further the important discussion around digital transformation, Huawei is hosting the Operations Transformation Forum 2017, on September 18 and 19 in Hong Kong. Focus areas include
fostering business agility, disruptive trends that are improving efficiency, an outside-in approach to business ecosystems, and leveraging technology to drive business growth.
“While operators from around the world have made remarkable progress in achieving their transformation goals, most still have challenges to overcome, with many unanswered questions,” Ryan
Ding, president of Huawei’s Carrier Business Group and executive director of the board, said. “To address these challenges and share experience, this year we will focus on three core areas:
developing video services and expanding B2B business with cloud services for growth; realizing agile operations by cloudification to build a solid foundation for digital business; and
building experience-oriented network to optimize network value. In addition, we will also discuss how to accelerate overall transformation through open ecosystem collaboration.” For more
information on Huawei’s Operations Transformation Forum2017, click here.