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Identity verification helps us protect all Veterans’ information and prevent scammers from stealing your benefits. After you verify once, you won’t need to verify again unless you lose
access to your account or don’t use it for more than a year. Follow the directions on this page. We’ll guide you step by step through each of the 4 parts of this process. * Select the type
of government ID you plan to upload. DON’T LIVE IN THE UNITED STATES? Select I DON’T LIVE IN THE UNITED STATES. You’ll then go to the verification process for Veterans who live outside the
U.S. Show details * If you have a smartphone, enter your phone number. You’ll receive a text on this number that will prompt you to upload an image of the type of ID that you selected. If
you want to change the type of ID you upload, select CHANGE DOCUMENT. DON’T HAVE A SMARTPHONE OR U.S. PHONE NUMBER? Select I DON’T HAVE A SMARTPHONE or I DON’T HAVE A U.S. PHONE NUMBER.
You’ll go to the video call verification process. Learn more about verifying by video on the ID.me website Show details * On your smartphone, you’ll find a text message from ID.ME. Select
the link in the text message. Show details * The link will take you to a screen that will ask you to confirm your email address. This is to make sure it’s you trying to verify your
identity, and not somebody else. Review the email address and select YES. Show details * Select START DOCUMENT UPLOAD. Show details * In this step, the screens will guide you to upload
photos of your ID document. This screen may be different depending on what type of ID you’re using to verify your identity. If you’re uploading images of your driver’s license, select TAKE
PHOTO OF YOUR DRIVER’S LICENSE OR STATE ID (FRONT). You’ll get a prompt to select a file from your phone. Upload the photo you took of the front of your ID. Then select TAKE PHOTO OF YOUR
DRIVER’S LICENSE OR STATE ID (BACK). You’ll get a prompt to select a file from your phone. Upload the photo you took of the back of your ID. Show details * ID.ME will take a minute to
process the images you uploaded of your ID. After you upload your images, you can go back to the screen you used to start the verification process. This may be a tab on your computer or
whatever device you used before uploading your documents. NOTE: If your photos fail to upload, you can read ID.ME troubleshooting tips and try again. Or, you can choose to verify your
identity over video. Read ID.me troubleshooting tips Learn about how to verify your identity on a video call with ID.me Show details * When prompted, enter your Social Security number. Show
details